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Items can be returned within 14 days of delivery of your order. Please note that it is not possible to return Personalized Products. More information on the General Conditions of Sale.
To request your return, contact us by email at firstname.lastname@example.org.
Return costs are free for Metropolitan France.
Before making a return request, please ensure that the items meet the following conditions, in accordance with our Terms of Sale:
Your order will be accepted for refund or exchange if returned in original condition and packaging, within fourteen (14) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return.
Items received as gifts can be returned by contacting the person who placed the order or, if you prefer, by emailing us at email@example.com